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General
If you place an order with the MPO-Direct, you agree to the supply and payment conditions of the MPO-Direct. MPO-Direct keeps her right to change supply and payment conditions if the maturity date passes. If you receive items that you didn’t order you are to notify MPO-Direct as soon as possible. Any inaccuracies caused by MPO-Direct concerning listed information to you must be notified to MPO-Direct, including possible changes or inaccuracies to your personal information which you provided to MPO-Direct.
Shipping
The shipping of your purchased items is determined by the invoice total and nature of item purchased. The law on tax dictates that every shipping has the same VAT rate as the VAT rate on the item being shipped. Meaning when purchases are bought which are exempt of VAT, no VAT will be charged for shipping. When shipping with different VAT rates, the highest VAT rate of the purchased items shall be applied.
Terms & conditions MPO-Direct
In the terms & conditions the following should be noted:
- MPO-Direct: the dealer as described by KvK (Kamer van Koophandel Midden-Nederland) as client number 30160667
- Buyer: the (potential) buyer of purchases or services from MPO-Direct
Article 1. General
1. The terms & conditions are applicable to every quote and agreement, including delivered products or services, supplied by MPO-Direct, unless specifically stated / agreed otherwise.
2. The applicability of other general terms & conditions by Buyer are explicitly disregarded by MPO-Direct.
3. All prices are stated in Euros (€), including taxes (VAT) and other charges imposed by the authorities.
4. MPO-Direct cannot be held accountable, neither by law, nor by agreement, for any consequential damage that Buyer or third parties caused by usage. This includes loss of profit, loss of information and intangible damage.
5. Deviations from and additions to any of the agreements and / or terms and conditions only apply, if it is confirmed by MPO-Direct by letter and only apply to the specific agreement.
Article 2. quotes
1. MPO-Direct is only committed to a quote if it is unaltered and by letter confirmed by the Buyer within 8 days, unless otherwise mentioned on the quote / agreement.
Article 3. agreement
1. The Buyer is always bound to the terms & conditions. This includes an oral or by e-mail agreement.
2. MPO-Direct preserve the right to cancel orders or contracts without any explanation, or continue using altered terms. If alternate terms have to be applied to make to order possible, the Buyer has the right to cancel the order free of charge.
3. MPO-Direct preserves the right to outsource certain activities if required or desired to ensure a smooth process.
Article 4. Delivery time
1. All delivery times provided by MPO-Direct are approximates and determined by information and circumstances known to MPO-Direct at the time the order was placed. Given delivery times are never to be read as a firm date. If alternations concerning information and / or circumstances impose a delay, delivery times will be altered in correspond with the Buyer.
2. Should a delivery be delayed due to us, then our total liability to pay damages shall, in case of minor negligence, be limited to the foreseeable damages.
3. Exceeding the delivery date provided by MPO-Direct, irrelevant of the cause, will never entitle the Buyer for compensation or negligence to meet any obligations as regards to the mutual agreement. In the situation where MPO-Direct completely or partially nullifies an order, MPO-Direct has the right to demand the unpaid part of the order to be returned. Nullification and or return will not affect the right of compensation for MPO-Direct.
4. When the final delivery date has expired the Buyer is in his right to nullify the contract free of charge. To annul the contract send an e-mail, fax or letter to MPO-Direct. Any payments made will be returned within 30 days after notification.
Article 5. Alteration of the Agreement
1. If during the execution of the order alternations should be made to ensure a decent / smooth completion, MPO-Direct will notify the Buyer timely and change the agreement mutually.
2. If parties come to an agreement to alter or edit the agreement, it must be taken into consideration that the completion time of the order might be influenced. MPO-Direct will notify the Buyer timely.
3. If alterations or additions to the Agreement have financial and / or qualitative consequences, MPO-Direct will notify the Buyer in advance. If a fee has been set, MPO-Direct will indicate to what extend the alterations’ influence will be.
4. In deviation to term 3 MPO-Direct can’t charge extra if alterations or additions must be made caused by current situations where MPO-Direct can be held accountable.
Article 6. Termination / annulment
1. When a termination is made MPO-Direct has the right, in addition to costs made, to a compensation to be determined, taking in consideration completed activities and the possible advantage the Buyer gains by cancelling.
2. The claims made by MPO-Direct acting upon the Buyer are promptly claimable in the following situations: when after agreement MPO-Direct has come to know certain conditions in which MPO-Direct has fair grounds to assume the Buyer won’t meet the obligations; when MPO-Direct requested the Buyer to provide security and doesn’t provide this.
3. In the above stated situations MPO-Direct is authorized to stop further execution of the agreement, and commandeer a compensation.
Article 7. Cooling off period
1. After receiving, the Buyer has the possibility in a period of seven (7) days to reconsider and / or annul the agreement. There is no explanation required when returning.
2. If the Buyer in accordance with article 7.1 wishes to annul the conditions, the Buyer has to report this to MPO-Direct by letter (via e-mail or letter). The Buyer will return the product –after consultation with MPO-Direct- to an address determined by MPO-Direct. This is done in the original, undamaged packaging. Opened packages cannot be returned; opening the package means you wish to keep the content.
3. If the Buyer has made some partial payments at the moment the Buyer withdrawals the agreement with MPO-Direct, in accordance with article 7.1 and 7.2 of these terms, the MPO-Direct will return these payments within fourteen (14) working days after MPO-Direct has received the returned purchases.
4. MPO-Direct keeps the right to refuse to repay a part or the completed payment of returned purchases, if there are suspicions the product has been opened, used or has been damaged by the Buyer (not caused by MPO-Direct or suppliers).
5. If MPO-Direct suspects damages of returned purchases are caused by actions of negligence or ill handling by the Buyer, MPO-Direct will notify the Buyer by letter (via letter or e-mail). MPO-Direct has the right to keep part of the payment of the purchase as devaluation compensation.
Article 8. Execution
1. MPO-Direct will to her best effort and care execute the order / purchase.
2. If no price is quoted or order total is set, the price will be determined considering hours spend working on the order. Compensation will be determined using normal MPO-Direct hourly rates in force at the time, Unless a different hourly rate has been agreement.
Article 9. Compensation
1. All sales and agreements in which a set price is offered or been agreed, article 2 is in effect. Without a set fee article 3, 4 and 5 is in effect.
2. Both parties can agree to a set price when the order is made. The set price includes VAT, travel times, travel expenses and subsistence.
3. Any quotes will have VAT, travel times, travel expenses and subsistence included. With orders where the maturity lasts more than 1 month, the payments due will be charged monthly.
Article 10. Payment
1. Unless otherwise agreed deliveries won’t commence until paid in advance.
2. If the Buyer hasn’t pay the invoice within 14 days after the passing the maturity, the Buyer is in omission. If this is the case all claims made by MPO-Direct, no matter which context are immediately due.
Article 11. Guarantee
1. Guarantee is set using the applicable right, where MPO-Direct in case of defects / flaws will firstly offer to exchange the products. If the new product also shown defects or flaws the Buyer is able to return the products and have the payment returned in full (excluding shipping). Refer to Article 7
Article 12. Retention of properties
1. All delivered products to the Buyer will remain property of MPO-Direct till payments are completed, including all costs, which the Buyer is due concerning the agreed delivered, to be delivered products or to be completed activities, as well as claims because of shortcomings following the agreement.
2. The Buyer is assumed to a careful treatment and care of purchases or will lose the right to, with the exception of written consent by MPO-Direct, object and / or pawn and / or make a pledge, as long as the Buyer doesn’t adhere to the obligations towards MPO-Direct.
Article 13. Force Majeure
1. If MPO-Direct can’t oblige to her obligations to the Buyer due to force majeure, the obligations / order can be annulled because of this.
2. The Buyer has no right of compensation when force majeure affects the order, even when MPO-Direct could benefit from it.
3. MPO-Direct will notify the Buyer of a (threatening) force majeure as swiftly as possible.
Article 14. Defects, complaints
1. Complaints concerning work done, must be known by MPO-Direct within eight (8) days after discovering the defect but no later than thirty (30) days after completion of the received order.
2. If a complaint is found justified, MPO-Direct will further complete the activities as the agreement states, unless otherwise agreed.
Article 15. Applicable law
1. Between every agreement made by MPO-Direct and Buyer the Dutch law is in effect.
If you place an order with the MPO-Direct, you agree to the supply and payment conditions of the MPO-Direct. MPO-Direct keeps her right to change supply and payment conditions if the maturity date passes. If you receive items that you didn’t order you are to notify MPO-Direct as soon as possible. Any inaccuracies caused by MPO-Direct concerning listed information to you must be notified to MPO-Direct, including possible changes or inaccuracies to your personal information which you provided to MPO-Direct.
Shipping
The shipping of your purchased items is determined by the invoice total and nature of item purchased. The law on tax dictates that every shipping has the same VAT rate as the VAT rate on the item being shipped. Meaning when purchases are bought which are exempt of VAT, no VAT will be charged for shipping. When shipping with different VAT rates, the highest VAT rate of the purchased items shall be applied.
Terms & conditions MPO-Direct
In the terms & conditions the following should be noted:
- MPO-Direct: the dealer as described by KvK (Kamer van Koophandel Midden-Nederland) as client number 30160667
- Buyer: the (potential) buyer of purchases or services from MPO-Direct
Article 1. General
1. The terms & conditions are applicable to every quote and agreement, including delivered products or services, supplied by MPO-Direct, unless specifically stated / agreed otherwise.
2. The applicability of other general terms & conditions by Buyer are explicitly disregarded by MPO-Direct.
3. All prices are stated in Euros (€), including taxes (VAT) and other charges imposed by the authorities.
4. MPO-Direct cannot be held accountable, neither by law, nor by agreement, for any consequential damage that Buyer or third parties caused by usage. This includes loss of profit, loss of information and intangible damage.
5. Deviations from and additions to any of the agreements and / or terms and conditions only apply, if it is confirmed by MPO-Direct by letter and only apply to the specific agreement.
Article 2. quotes
1. MPO-Direct is only committed to a quote if it is unaltered and by letter confirmed by the Buyer within 8 days, unless otherwise mentioned on the quote / agreement.
Article 3. agreement
1. The Buyer is always bound to the terms & conditions. This includes an oral or by e-mail agreement.
2. MPO-Direct preserve the right to cancel orders or contracts without any explanation, or continue using altered terms. If alternate terms have to be applied to make to order possible, the Buyer has the right to cancel the order free of charge.
3. MPO-Direct preserves the right to outsource certain activities if required or desired to ensure a smooth process.
Article 4. Delivery time
1. All delivery times provided by MPO-Direct are approximates and determined by information and circumstances known to MPO-Direct at the time the order was placed. Given delivery times are never to be read as a firm date. If alternations concerning information and / or circumstances impose a delay, delivery times will be altered in correspond with the Buyer.
2. Should a delivery be delayed due to us, then our total liability to pay damages shall, in case of minor negligence, be limited to the foreseeable damages.
3. Exceeding the delivery date provided by MPO-Direct, irrelevant of the cause, will never entitle the Buyer for compensation or negligence to meet any obligations as regards to the mutual agreement. In the situation where MPO-Direct completely or partially nullifies an order, MPO-Direct has the right to demand the unpaid part of the order to be returned. Nullification and or return will not affect the right of compensation for MPO-Direct.
4. When the final delivery date has expired the Buyer is in his right to nullify the contract free of charge. To annul the contract send an e-mail, fax or letter to MPO-Direct. Any payments made will be returned within 30 days after notification.
Article 5. Alteration of the Agreement
1. If during the execution of the order alternations should be made to ensure a decent / smooth completion, MPO-Direct will notify the Buyer timely and change the agreement mutually.
2. If parties come to an agreement to alter or edit the agreement, it must be taken into consideration that the completion time of the order might be influenced. MPO-Direct will notify the Buyer timely.
3. If alterations or additions to the Agreement have financial and / or qualitative consequences, MPO-Direct will notify the Buyer in advance. If a fee has been set, MPO-Direct will indicate to what extend the alterations’ influence will be.
4. In deviation to term 3 MPO-Direct can’t charge extra if alterations or additions must be made caused by current situations where MPO-Direct can be held accountable.
Article 6. Termination / annulment
1. When a termination is made MPO-Direct has the right, in addition to costs made, to a compensation to be determined, taking in consideration completed activities and the possible advantage the Buyer gains by cancelling.
2. The claims made by MPO-Direct acting upon the Buyer are promptly claimable in the following situations: when after agreement MPO-Direct has come to know certain conditions in which MPO-Direct has fair grounds to assume the Buyer won’t meet the obligations; when MPO-Direct requested the Buyer to provide security and doesn’t provide this.
3. In the above stated situations MPO-Direct is authorized to stop further execution of the agreement, and commandeer a compensation.
Article 7. Cooling off period
1. After receiving, the Buyer has the possibility in a period of seven (7) days to reconsider and / or annul the agreement. There is no explanation required when returning.
2. If the Buyer in accordance with article 7.1 wishes to annul the conditions, the Buyer has to report this to MPO-Direct by letter (via e-mail or letter). The Buyer will return the product –after consultation with MPO-Direct- to an address determined by MPO-Direct. This is done in the original, undamaged packaging. Opened packages cannot be returned; opening the package means you wish to keep the content.
3. If the Buyer has made some partial payments at the moment the Buyer withdrawals the agreement with MPO-Direct, in accordance with article 7.1 and 7.2 of these terms, the MPO-Direct will return these payments within fourteen (14) working days after MPO-Direct has received the returned purchases.
4. MPO-Direct keeps the right to refuse to repay a part or the completed payment of returned purchases, if there are suspicions the product has been opened, used or has been damaged by the Buyer (not caused by MPO-Direct or suppliers).
5. If MPO-Direct suspects damages of returned purchases are caused by actions of negligence or ill handling by the Buyer, MPO-Direct will notify the Buyer by letter (via letter or e-mail). MPO-Direct has the right to keep part of the payment of the purchase as devaluation compensation.
Article 8. Execution
1. MPO-Direct will to her best effort and care execute the order / purchase.
2. If no price is quoted or order total is set, the price will be determined considering hours spend working on the order. Compensation will be determined using normal MPO-Direct hourly rates in force at the time, Unless a different hourly rate has been agreement.
Article 9. Compensation
1. All sales and agreements in which a set price is offered or been agreed, article 2 is in effect. Without a set fee article 3, 4 and 5 is in effect.
2. Both parties can agree to a set price when the order is made. The set price includes VAT, travel times, travel expenses and subsistence.
3. Any quotes will have VAT, travel times, travel expenses and subsistence included. With orders where the maturity lasts more than 1 month, the payments due will be charged monthly.
Article 10. Payment
1. Unless otherwise agreed deliveries won’t commence until paid in advance.
2. If the Buyer hasn’t pay the invoice within 14 days after the passing the maturity, the Buyer is in omission. If this is the case all claims made by MPO-Direct, no matter which context are immediately due.
Article 11. Guarantee
1. Guarantee is set using the applicable right, where MPO-Direct in case of defects / flaws will firstly offer to exchange the products. If the new product also shown defects or flaws the Buyer is able to return the products and have the payment returned in full (excluding shipping). Refer to Article 7
Article 12. Retention of properties
1. All delivered products to the Buyer will remain property of MPO-Direct till payments are completed, including all costs, which the Buyer is due concerning the agreed delivered, to be delivered products or to be completed activities, as well as claims because of shortcomings following the agreement.
2. The Buyer is assumed to a careful treatment and care of purchases or will lose the right to, with the exception of written consent by MPO-Direct, object and / or pawn and / or make a pledge, as long as the Buyer doesn’t adhere to the obligations towards MPO-Direct.
Article 13. Force Majeure
1. If MPO-Direct can’t oblige to her obligations to the Buyer due to force majeure, the obligations / order can be annulled because of this.
2. The Buyer has no right of compensation when force majeure affects the order, even when MPO-Direct could benefit from it.
3. MPO-Direct will notify the Buyer of a (threatening) force majeure as swiftly as possible.
Article 14. Defects, complaints
1. Complaints concerning work done, must be known by MPO-Direct within eight (8) days after discovering the defect but no later than thirty (30) days after completion of the received order.
2. If a complaint is found justified, MPO-Direct will further complete the activities as the agreement states, unless otherwise agreed.
Article 15. Applicable law
1. Between every agreement made by MPO-Direct and Buyer the Dutch law is in effect.